Travel
Creating safe and secure travel itineraries that can gratify customers’ desires
Since the establishment of our Travel Business in 1948, we have always valued customers’ viewpoints and responded to their diversifying needs by taking advantage of our long-developed expertise.
Placing the highest priority on ensuring the safety and security of our customers, we will not only provide high-value-added travel plans but also engage in businesses that are needed by society.
Overseas & Domestic Travel
Offering Customers Unforgettable Journeys through Five Brands
Focused on guided tours, the Group’s Travel Business operates worldwide. We offer travel packages in a lineup of five brands: Trapics, which is celebrating the 35th anniversary of its founding this year; Crystal Heart and Hanshin Koku Friend Tour, both of which feature relaxed travel schedules; e-very, which markets plan-it-yourself packages; and the Royal Collection, which provides luxury custom-made travel packages.
Their travel packages are marketed through a wide range of channels, including newspaper advertisements, magazines, the internet, and TV shopping. We also cater to increasingly diverse demand by developing domestic travel plans with an in-depth focus in collaboration with local governments around Japan. Moreover, we are promoting DX by enhancing digital marketing.
Group Travel
Providing Services Responding to Group Travel Needs
We provide planning and proposal services for various types of group travel, ranging from inspection tours, employee leisure trips, training excursions, events and conventions, and other types of group travel used by companies and other entities, to school trips and other education-related travel. In these services, we call upon the experience and insight gained throughout our long history to cater to our customers’ diverse needs.
Business Travel
Supporting Safe and Comfortable Business Travel
We arrange for everything customers need to make business trips, including visas, air tickets, hotels, interpreters, and MICE (meetings, incentives, conferences, and exhibitions) tourism.
Leveraging our vast experience and track record, we offer comfortable business travel and thus provide total support for customers’ overseas work and business expansion.
Travel to Japan
Conducting Tours of Japan with Exceptional Attention to Detail
We provide overseas travel agencies, mainly in Europe, the U.S., and Australia, with travel arrangement services for international visitors to Japan for various purposes, including tourism, company visits, and MICE. Our specialists are committed to thoroughly preparing for the acceptance of those visitors by leveraging their extensive experience and knowledge.
Additionally, we are expanding the choice of “Travel to JAPAN” itineraries targeting individual international tourists, mainly from other Asian countries, to enable them to enjoy popular tourist destinations and Japanese culture.
Solutions
Providing a Wide Range of Back-office Solutions, Including Call Center Operations
Taking advantage of our long-developed expertise about customer touchpoints, data management, and call center operations, we promote projects aimed at providing local governments and companies around Japan with solutions to the challenges they face.
