Group Management Philosophy
Mission
What we try to achieve
By delivering “Safety and Comfort” and “Dreams and Excitement,” we create satisfaction among our customers and contribute to society.
Values
What is important to us
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Customers First Everything we do is for the customer. That’s where it all starts. -
Sincerity Gain customers’ confidence by always being sincere. -
Foresight & Creativity With our pioneer spirit and flexible thinking, we create a new value. -
Respect for People Everyone is absolutely invaluable to the Group.
Principles
- We treasure encounters with people, and do our best in the position of a customer.
- We abide by the laws and regulations, and act with a clear awareness of our social responsibilities.
- We take pride and responsibility in our work, and carry it out promptly.
- We are not concerned with what is just before us, but think from medium- and long-term perspectives.
- We are not satisfied with present conditions, but fix our eyes on the future and act.
- We have caring feelings and respect each other.
- We communicate in a lively way and create a workplace with a positive atmosphere.
- We cooperate with one another for the prosperity of the Group.